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This store has earned the following certifications.
Premium Materials & Insulation - Made from rip-resistant 600D oxford fabric, PEVA lining, and ultra-thick EPE, our kids lunch bag ensures your drinks stay cool and meals stay fresh.
Double Handle Design - Offering multiple carrying options, this lunch bag features a detachable buckle handle that can be easily attached to your backpack or briefcase. This design reduces hand workload and provides convenience.
Spacious Design - Measuring 9.9" x 7.9" x 3.5", our insulated lunch bag is spacious and perfect for holding drinks, fruits, and more. Suitable for grade 6+ children to carry to school, picnics, or camping.
Extra Pockets - Our kids lunch box includes a zippered front pocket for mobile phones, utensils, small notes, and small items, along with a handy inner mesh pouch for napkins, small snacks, or ice-packs.
Double Zipper - With delicate edging and double zippers, if one zipper is damaged, the other will still function properly. Easy to clean, just wipe it with a wet cloth. Regular cleaning is recommended.
Genteeen Support - We value our customers' satisfaction. Buy with confidence; if anything happens to your lunch bag within the first 24 months, we'll replace it at no cost to you.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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